TERMS & CONDITIONS

1. Company Information

This website (“Website”, “Store”, “Wildpistons”) is owned and operated by Ilondia Enterprises Ltd, a registered company in the Republic of Cyprus.

Registered Business Name: Ilondia Enterprises Ltd
Trading Name: Wildpistons

By accessing and using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use the Website.


2. Scope of Services

Wildpistons operates an online store selling:

  • Motorcycle helmets, apparel, accessories, and protective gear
  • Motorcycle parts and equipment
  • Motorcycles and related vehicles

Products are sold to customers located within Cyprus and internationally, subject to shipping availability.


3. Eligibility

Customers must:

  • Be 18 years of age or older
  • Provide accurate and complete personal and payment information
  • Comply with applicable laws regarding motorcycle ownership and use in their jurisdiction

Wildpistons reserves the right to refuse service where misuse, fraud, or illegal intent is suspected.


4. Prices & Payments

All prices are stated in Euro (€) and include VAT where applicable, unless otherwise indicated.

Wildpistons reserves the right to:

  • Change prices at any time without prior notice
  • Correct pricing errors
  • Cancel orders resulting from incorrect pricing or stock errors

Accepted payment methods will be displayed at checkout. Orders are confirmed only after successful payment authorization.


5. Product Descriptions & Images

Wildpistons aims to provide accurate product descriptions; however:

  • Product images are for illustration purposes only
  • Colors, finishes, and details may appear differently depending on devices, lighting, or manufacturer updates
  • Specifications provided by manufacturers may change without notice
  • Minor variations do not constitute defects or grounds for claim

Where product information is critical (e.g., safety gear certifications, sizing, compatibility), customers are responsible for verifying specifications before purchase. Wildpistons accepts no liability for incorrect selection unless caused by misleading or incorrect information published directly by the Store.


6. Availability & Order Acceptance

Placing an order constitutes an offer to purchase. Wildpistons reserves the right to accept or reject orders, including due to:

  • Stock unavailability
  • Payment issues
  • Suspected fraud
  • Errors in pricing or product description
  • Legal or regulatory restrictions

Customers will be informed in such cases, and any payment made will be refunded.


7. Delivery & Shipping

Shipping costs, methods, and estimated delivery times are displayed at checkout. Delivery times are estimates and may be affected by:

  • Courier delays
  • Customs clearance
  • Weather conditions
  • Supplier/manufacturer delays

Risk passes to the customer upon delivery. For motorcycles or high-value goods, additional verification and delivery arrangements may apply.


8. Returns, Refunds & Right of Withdrawal

8.1 Right of Withdrawal (EU Consumers)

In accordance with EU consumer protection laws, customers purchasing as consumers (not businesses) have the right to withdraw from most purchases within 14 days from the date of delivery without giving any reason.

To exercise this right, customers must notify Wildpistons in writing within the withdrawal period. Items must be returned:

  • Unused and in original condition
  • With all packaging, tags, seals, and accessories
  • Without signs of installation, riding use, or wear

The customer is responsible for return shipping costs unless the item is faulty or incorrect.

Refunds will be issued within 14 days after receipt and inspection of the returned goods, using the original payment method.


8.2 Items Excluded From Return

Returns are not accepted for:

  • Helmets and safety gear once opened, worn, used, or removed from packaging (for hygiene and safety reasons)
  • Custom orders or special-order products
  • Electrical components once installed
  • Software-related items
  • Motorcycles that have been registered, used, modified, or damaged

8.3 Faulty or Incorrect Items

If an item is defective or incorrectly supplied:

  • Customers must notify Wildpistons within a reasonable time
  • Where applicable, items will be inspected
  • Depending on the case, repair, replacement, or refund will be provided in accordance with EU consumer legislation and manufacturer warranty terms

Damage caused by misuse, improper installation, racing use, accidents, or unauthorized modifications is not covered.


9. Warranty

Products may carry a manufacturer warranty. Warranty terms vary per brand and product type. Warranty claims are subject to inspection and assessment.

Motorcycle warranties are subject to manufacturer and regulatory requirements. Routine maintenance, wear-and-tear items, and damages caused by misuse are excluded.

Wildpistons acts as retailer and facilitates claims where applicable; it does not independently guarantee manufacturer performance.


10. Motorcycles – Legal & Safety Responsibilities

The customer is solely responsible for:

  • Ensuring compliance with Cyprus road laws or the laws of their jurisdiction
  • Registration, insurance, inspection, and roadworthiness requirements
  • Safe operation and lawful use of motorcycles and equipment

Wildpistons is not liable for improper or illegal use of any motorcycle or equipment sold.


11. Limitation of Liability

To the fullest extent permitted by law, Wildpistons shall not be liable for:

  • Indirect, consequential, or incidental damages
  • Loss of profits, loss of opportunity, or business interruption
  • Damage arising from improper installation, incorrect use, or non-compliance with manufacturer instructions

Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence.


12. Personal Data & Privacy

Customer personal data is processed in accordance with applicable EU and Cyprus data protection laws, including GDPR. For full details, please refer to the Privacy Policy.


13. Intellectual Property

All content on this Website (logos, images, text, trademarks, layout) is owned by or licensed to Wildpistons and protected by intellectual property law. Unauthorized reproduction is prohibited.


14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of Cyprus and applicable EU legislation.

Disputes may be resolved through:


15. Amendments

Wildpistons reserves the right to modify these Terms at any time. Changes become effective upon publication on the Website.


16. Contact

For questions regarding these Terms: Wildpistons / Ilondia Enterprises Ltd